Shipping policy
Shipping Policy
At eggr, we want to get your breakfast upgrade to your door as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping times, costs, and processes.
1. Shipping Rates & Delivery Estimates
We offer standard and 1st class delivery across the UK. Prices TBC
2. Order Processing Times
All orders are processed and packed within 1–2 business days (Monday to Friday) from our UK hub. Orders placed over the weekend or on public holidays will be processed on the following working day.
Once your order has been handed over to Royal Mail, you will receive a confirmation email containing your tracking information.
3. Delivery Destinations & Restrictions
We currently ship exclusively within the United Kingdom.
We are able to deliver to residential addresses, business addresses, and P.O. Boxes. Please ensure your delivery address is entered correctly at checkout, as we cannot amend the address once the item has been dispatched.
4. Tracking Your Order
As soon as your eggr is on its way, we will send you a shipment confirmation email with a tracking link. It can take up to 24 hours for the courier tracking link to become active.
5. Lost or Damaged Parcels
We take great care in packaging your order, but if your item arrives damaged or fails to show up within 7 business days of receiving your tracking link, please don't panic. Reach out to our team immediately at support@eggr.co.uk with your order number, and we will arrange a replacement or full refund right away.